Now we understand that this can be a point of contention and is a sensitive area. We want you to know that here at Organic Grow Dispensary, we take this just as serious as you do. The privacy of our clients has always been, and will continue to be our first priority.

We want to foster a relationship with each of our clients, based on trust and confidence. Under no circumstance, will we distribute, or give up any of your personal information. This includes law enforcement, other businesses, or any other third party. Fraud isn’t the only reason we require ID. Here at Organic Grow Dispensary we have a passion for marijuana. For both its healing and recreational applications, and the amazing global community it’s created.

That being said, something we don’t support is use by minors. Having ID verification allows us to monitor and prevent those sales from happening. Sharing personal information should never be taken lightly. Know that we feel the same way, and are committed to your personal security.

FAQ #1 WHEN WILL GET MY ORDER?

A: Upon receiving payment Organic Grow Dispensary will prepare and ship your order. Orders placed and paid for before Noon Pacific Time will be shipped out same day. We do everything we can to process orders on the same business day. When we experience very heavy volume we may not ship until the next business day. These are rare occasions.  Orders processed on weekends and holidays will ship the next business day.

Organic Grow Dispensary has  free shipping automatically applied at checkout for orders $200+ (before tax). Orders less than that threshold have a flat rate fee of $18.50. We ship Canada Wide to any adult of legal age in their respective province or territory. We utilize Canada Post express post service with tracking. Canada Post express post service typically takes 2-3 business days to most major city centres in Canada and 3-5 business days to rural locations. We do not ship on weekends or holidays. Please note: Canada Post has suspended their delivery standards during COVID-19. We are noticing a small delay in the shipping times for some packages.

FAQ #2 IS THERE INSURANCE IF MY ORDER GETS SEIZED?

A: Organic Grow Dispensary will cover your order until it gets into your hands. If there is a problem in the post, we will replace the order. Each order is photographed to ensure your package is complete and correct.

FAQ #3 WHAT MARIJUANA IS BEST FOR DAYTIME SMOKING?

Sativa. Sativas tend to give a more energetic, cerebral high than Indicas, which are known for ‘couch-locking’ effects. The best way to remember is this- Indica= In-Da-Couch

FAQ #4 I’M SCARED TO SMOKE WEED, IT MAKES ME PARANOID.

A: If you seek the psychoactive effects of pot, then you can’t really get away from the ‘high’ part. Paranoia can be made worse with the wrong strain. A heavy indica that brings you to the depths of your soul isn’t what you should be smoking. That strain family carries more medicinal properties, generally speaking, from a physical point of view.

But if you want to smoke, then smoke a Sativa. The mood is more upbeat, and there’s a happy, energetic rush that usually follows any good sativa.

FAQ #5 CAN I BUY WEED ONLINE?

A: Yes you can! This revolutionary way to buy weed has been going on for almost a decade. At first, no one could believe it was that easy, but it’s true and people are now comfortable doing so here is even a huge marketplace for various forms of marijuana. bud, concentrates, topicals, pills, edibles- everything is now readily available online.Find the supplier that you like most (Organic Grow Dispensary is pretty good, I hear) and try small samples of the stock. Find the strain that suits you best and medicate as required.

FAQ #6 ORDER STATUS

A: Here is the statuses for your order in various stages of production”

Pending – order has been received successfully from the customer.

Processing – Organic Grow Dispensary has received the email money transfer payment and we are now preparing your order to be shipped.

Auto Payment recieved – Your payment has been received by our automated process and has been moved to advanced processing.

Please note, orders processed on weekends and holidays will not ship until the next business day.

Shipped – Organic Grow Dispensary has transferred your discreetley packed vacuum sealed package to Canada Post for express post delivery service. You will also receive a tracking number at this time that will allow you to follow the package on its way to you. Express post delivery service generally takes 2-3 business days to most major city centers within USA, and 3-5 days to most rural locations in USA and international. The tracking number may not register until the next business day of your order. The packages are marked ‘shipped’ when packing is complete, not when it is at Canada post.

*** As a new policy we will send the tracking number to the customer shortly after the order has been processed. If the order has been processed on the weekend, after business hours or over a holiday the tracking information will not show up in the Canada Post system until the following business day between 3-6pm PST.

FAQ #7 SIGNATURE UPON DELIVERY

A: If you require a signature for delivery, USA post will not leave the package in your mailbox. If you are not home when the post arrives, you will need to pick up your package from the post office. If you live in an apartment complex that has been broken into or for some reason feel unsafe to have the package dropped directly in your mailbox, this is a good option for you. If a package has been lost or stolen by Post Office worker( this is very very rare) Organic Grow Dispensary will replace your order.
If you want the package to be left in your mailbox, then please do not opt for the signature. If it has been marked by USA Post as delivered and you say you did not receive it; we have grounds to not replace your order. We are reasonable and understand things happen. If this unlikely situation arrises, we will deal with it on a case by case basis.
On larger orders, we may add a signature upon delivery at our discretion.

FAQ #8 RURAL COMMUNITIES

USA Post occasionally uses third party airlines to deliver packages in rural communities. These parties occasionally have the right to open the packages to inspect for safety reasons.

Due to this fact, we have packages seized more than usual from these regions.  Organic Grow Dispensary is still happy to serve all Canadians, but for those in these areas, you must accept some delivery risk too.

FAQ #9 DRY COMMUNITIES

Looks like the Fun Police have cracked down on a few spots in the North. These areas are at the highest risk for search and seizure. We will ship to these areas, but will not resend a seized order. it is at your own risk.

FAQ #10 REFER A FRIEND

As of February 12th 2020 Organic Grow Dispensary will be discontinuing the Refer a Friend program. All existing credits issued will remain active as usual for 1 year since the date of issue. We have decided it’s time to bring in a new and exciting program that will have a higher engagement rate. As always, we thank you for sending your friends our way. We will have updates on the new program rollout in the near future.

FAQ #11 SALES AND DISCOUNTS

Organic Grow Dispensary prefers to frequently run big sales over having discount codes. This way we can offer a better savings to the customer. Sale items are based on a variety of factors such as inventory on hand and any volume discount we get from the manufacturer or cultivator (we like to pass the savings back to you). We strive to have most sales contain a wide variety of items from the site so there is something for everyone. Sorry, no rain-checks. Sale prices cannot be applied retroactively to past or recently placed orders. No credit will be applied for past or recently placed orders. First come, first serve. While supplies last.

FAQ #12 EMAIL RESPONSES

Organic Grow Dispensary clients can expect a response about any feedback you have within one business day (usually much sooner). We will answer all emails in the sequence they are received so there is no need to send several emails regarding the same subject.